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Frequently Asked Questions

How will Stand Energy send my invoices?


SEC offers several ways a customer may receive their invoice; email, fax or regular postal mail. To set up your electronic invoice or faxed invoice, contact the billing department send an e-mail to BILLING@STAND-ENERGY.COM, fax your request to us 513-621-3773, or call our billing at department 1-800-598-2046.
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What payment methods can I use?


You can pay SEC using an automated clearinghouse check withdrawal (ACH), wire transfer, or business check.  For invoices over $100,000.00 SEC requires payment by wire transfer.
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How can I obtain wiring information?


Wiring information is provided on all customer invoices.  For invoicesover $100,000.00 SEC requires payment by wire transfer.


How do I change the name on my account?


To change the name on your SEC contract, simply submit a request to us in writing. An account representative will contact you with the necessary information and any additional requirements. Read More


How do I sign up for SEC services?


Signing up for SEC services is a simple process. Simply fill out and send in the new account application form found here. An account representative will contact you for any additional information required..